Privacy Policy

Welcome to DownZORA. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website and services to preview or download public media from social platforms. DownZORA is committed to protecting your privacy and being transparent about our practices.

1. Information We Collect

• Information you give us: When you contact us (for support or DMCA requests), we may collect your name, email address, and any message you provide.
• Request data: URLs that you paste into the downloader input are processed to fetch public media. We may log the request URL (or a sanitized form) in server access logs for troubleshooting and abuse detection.
• Automatically-collected data: Standard server logs (IP address, timestamp, user agent, request path) and analytics (aggregate usage patterns) to understand and improve services.
• Cookies and local storage: We use cookies and local storage only for session convenience, user preferences, and optional analytics. No tracking across unrelated third-party sites.

2. How We Use Information

• To provide, operate, and maintain the website functionalities (e.g., previewing and proxying public media).
• To detect, prevent, and respond to abuse, fraud, or security incidents (rate-limiting, blocking suspicious requests).
• To respond to your requests, support inquiries and DMCA notices.
• To improve performance and user experience using aggregated, anonymized analytics.

3. Do We Store Media You Download?

DownZORA does not permanently store media files for the purpose of redistribution. When you download via the site, the server may stream or temporarily buffer content to serve your download, but we do not keep those files for longer than necessary for the download operation and logs required for troubleshooting or abuse detection. If long-term storage is required for a feature, we will be explicit about it and request explicit consent.

4. Third-Party Services

We may rely on third-party services (for example RapidAPI, CDN providers, analytics, or cloud hosting) to provide parts of the service. These providers may process some data (such as request URLs or thumbnails). We carefully choose vendors and take steps to limit the data shared to what is necessary. Their privacy policies govern their handling of data.

5. Cookies & Tracking

We use minimal cookies for session and preference purposes. We may use lightweight analytics to measure site usage. If you prefer, you can block cookies via your browser settings — the site will still function for basic downloading but some convenience features may be degraded.

6. Security

We take commercially reasonable measures to protect information against unauthorized access, alteration, or deletion. No method of transmission over the internet or electronic storage is 100% secure — we cannot guarantee absolute security.

7. Retention

We retain server logs and request information only for as long as necessary for legitimate business purposes such as security, troubleshooting and abuse prevention. Personal data collected via forms is retained until you request deletion or it is no longer required.

8. Your Choices

• Contact / deletion: To request access, correction, or deletion of personal data (e.g., messages you sent us), email downzora@gmail.com.
• Cookies: You can disable cookies in your browser; some features may not work as a result.

9. Children

DownZORA is not intended for use by children under 13. We do not knowingly collect personal information from children. If you believe we have accidentally collected data from a child, please contact us and we will promptly take steps to remove it.

10. DMCA & Copyright

We respect copyright. DownZORA provides tools for downloading public content for personal use only. If you believe content on our site infringes your copyright, please provide a DMCA notice to downzora@gmail.com with:

1. An electronic signature of the copyright owner (or authorized agent)
2. Identification of the copyrighted work
3. Identification of the infringing material (URLs)
4. Your contact information (address, phone, email)
5. A statement under penalty of perjury that you are the copyright owner or authorized to act

11. International Users & Jurisdiction

If you access DownZORA from outside REPLACE_WITH_COUNTRY, please be aware your data may be transmitted to and processed in our host country. This policy is governed by the laws of REPLACE_WITH_COUNTRY. If you require a local data processing agreement, contact us.

12. Changes to this Policy

We may update this Privacy Policy occasionally. When we do, we will update the "Effective date" at the top. Continued use after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this policy, privacy requests, or DMCA notices, contact us at: downzora@gmail.com

This Privacy Policy is for information purposes only and does not constitute legal advice. For legal certainty, consult a qualified attorney in your jurisdiction.